It is currently Tue Mar 17, 2020 10:22 am

All times are UTC - 7 hours



Post new topic Reply to topic  [ 21 posts ]  Go to page 1, 2  Next
Go to page 1, 2  Next
Author Message
Post subject: New Web Site Hangs!
Posted: Tue Dec 01, 2009 4:20 pm
Offline
Hobbyist
Hobbyist

Joined: Sat Oct 13, 2007 7:13 pm
Posts: 48
Location: Indiana
Is it just me (or my system) but I have a hard time navigating the new site. It takes forever to get to the forum,product pages, support of anything! A lot of times I just give up. Brad, any ideas?

_________________
Squire Affinity Strat
Blues Junior
Frontman 15G
Boss DS-1....and
an Esteban Impala 50th Anniversary that my wife got for me on HSN...my first car at 16 a 58 Impala which is painted on the back.


Top
Profile
Fender Play Winter Sale 2020
Post subject:
Posted: Tue Dec 01, 2009 4:22 pm
Offline
Rock Star
Rock Star
User avatar

Joined: Mon Oct 20, 2008 10:36 am
Posts: 3219
Location: Las Vegas
I havn't had any problems like that. Seems to be up to speed and functioning fine for me. :)


Top
Profile
Post subject:
Posted: Tue Dec 01, 2009 4:55 pm
Offline
Rock Icon
Rock Icon
User avatar

Joined: Mon Jul 16, 2007 6:51 pm
Posts: 25355
Location: Witness Protection Program
Try clearing your cache...deleting browsing history, etc.

Works fine on every computer I've tried it on.

_________________
Being able to play and enjoy music is a gift that's often taken for granted.

Don't leave home without it!


Top
Profile
Post subject:
Posted: Tue Dec 01, 2009 5:02 pm
Offline
Aspiring Musician
Aspiring Musician
User avatar

Joined: Mon Sep 14, 2009 7:26 am
Posts: 616
Its also worth making sure your updated with things like flash player.

I sometimes use a computer at work that has older versions (of most
things) which i cant change and its pretty hard work now! :(


Top
Profile
Post subject: Re: New Web Site Hangs!
Posted: Tue Dec 01, 2009 5:46 pm
Offline
Site Admin
User avatar

Joined: Sat Feb 17, 2007 10:40 pm
Posts: 2594
Location: Scottsdale, AZ
progravy wrote:
Is it just me (or my system) but I have a hard time navigating the new site. It takes forever to get to the forum,product pages, support of anything! A lot of times I just give up. Brad, any ideas?


I'd be curious to hear what browser and what version of that browser you're using as well as what you're running it under (i.e., XP, Vista, etc.). I must say, though, this is the first such report I've seen as of yet.

_________________
Director at Fender. Guitarist & guitar collector. All views/opinions expressed here are my own and not Fender’s.

Follow me on Instagram:
@brad_on_guitar

And on Facebook:
facebook.com/bradonguitar


Top
Profile
Post subject: Re: New Web Site Hangs!
Posted: Tue Dec 01, 2009 6:03 pm
Offline
Rock Star
Rock Star
User avatar

Joined: Mon Jun 30, 2008 2:52 am
Posts: 3840
Location: Colorado Springs
Brad Traweek - Fender wrote:
I'd be curious to hear what browser and what version of that browser you're using as well as what you're running it under (i.e., XP, Vista, etc.). I must say, though, this is the first such report I've seen as of yet.

No, Brad, the OP is far from alone. I was about to start my own thread about this. Ever since the new site launched, it hangs up all the time for me. The only way out is to kill the browser and start again. I am spending a lot less time here ... it just gets too tedious. I am running XP with IE.

Additional Edit: It is most often on threads with pics.

_________________
Laughing out loud with fear and hope, I have a desperate plan ...


Top
Profile
Post subject: Re: New Web Site Hangs!
Posted: Tue Dec 01, 2009 6:18 pm
Offline
Hobbyist
Hobbyist

Joined: Sat Oct 13, 2007 7:13 pm
Posts: 48
Location: Indiana
Brad Traweek - Fender wrote:
progravy wrote:
Is it just me (or my system) but I have a hard time navigating the new site. It takes forever to get to the forum,product pages, support of anything! A lot of times I just give up. Brad, any ideas?


I'd be curious to hear what browser and what version of that browser you're using as well as what you're running it under (i.e., XP, Vista, etc.). I must say, though, this is the first such report I've seen as of yet.


Brad I run Mozilla Firefox, XP SP3 and I keep everything up to date.


Top
Profile
Post subject:
Posted: Tue Dec 01, 2009 6:39 pm
Offline
Hobbyist
Hobbyist
User avatar

Joined: Tue Nov 17, 2009 10:55 pm
Posts: 32
I had trouble earlier today. It took forever to go nowhere. This time in everything has been as smooth as can be.


Top
Profile
Post subject:
Posted: Tue Dec 01, 2009 6:55 pm
Offline
Professional Musician
Professional Musician
User avatar

Joined: Tue Nov 24, 2009 4:17 pm
Posts: 2178
Location: Ciudad de los Reyes
Same thing has been happening with me. I've had to click on links twice to get them to work and performance has been slow. Not that I am complaining or anything, I love this place!


Top
Profile
Post subject:
Posted: Tue Dec 01, 2009 7:28 pm
Offline
Professional Musician
Professional Musician
User avatar

Joined: Wed May 20, 2009 2:58 pm
Posts: 2293
Location: Adirondacks
Brad,
I am running Vista with IE8 no problems!! Love the new site!!
Eric


Top
Profile
Post subject:
Posted: Tue Dec 01, 2009 7:32 pm
Offline
Rock Icon
Rock Icon
User avatar

Joined: Tue Mar 11, 2008 10:08 am
Posts: 9034
Location: Louisiana
I was having some trouble re waiting for a different page to load earlier today. Running XP Pro IE8


Top
Profile
Post subject:
Posted: Tue Dec 01, 2009 9:31 pm
Offline
Site Admin
User avatar

Joined: Sat Feb 17, 2007 10:40 pm
Posts: 2594
Location: Scottsdale, AZ
To be clear, we did have an isolated issue earlier this morning wherein pages were loading quite slowly ... but that's been resolved. I think at least a few of the postings here are in regard to that vs. a systematic / repeatable problem which naturally is what I'd be more interested in hearing about. Our Products section is currently a bit slower to respond than I like (and we're working on that) but otherwise prior to this thread I'd not heard any other complaints. If you're still having problems can you e-mail me at ForumAdmin AT fender.com with more details of what specifically is occurring and which section(s) of the site you're encountering the behavior on?

Thanks!

_________________
Director at Fender. Guitarist & guitar collector. All views/opinions expressed here are my own and not Fender’s.

Follow me on Instagram:
@brad_on_guitar

And on Facebook:
facebook.com/bradonguitar


Last edited by Brad Traweek - Fender on Tue Dec 01, 2009 10:12 pm, edited 3 times in total.

Top
Profile
Post subject:
Posted: Tue Dec 01, 2009 9:50 pm
Offline
Rock Star
Rock Star
User avatar

Joined: Tue Apr 08, 2008 12:58 pm
Posts: 7714
Location: Planet Earth
I have had no problems loading. I am running XP Pro SP2 with IE8 on one PC and Mac OS X Snow Leopard and safari on two others. Still getting used to the site though. Soften the bright header though, on a large monitor its so bright and when you look down into the body of the board and see the varying back and forth gray/white of the post it hard on the eyes. It nice it the area where you typed your post but not across the top. Florescent light in your face :shock: Sorry Brad other wise all's cool.

_________________
The strongest reason for the people to retain the right to keep and bear arms is, as a last resort, to protect themselves against tyranny in government.

Thomas Jefferson


Top
Profile
Post subject:
Posted: Tue Dec 01, 2009 10:06 pm
Offline
Professional Musician
Professional Musician
User avatar

Joined: Wed Feb 20, 2008 2:37 pm
Posts: 1811
Location: San Francisco Bay Area
I use two computers to access this website.

One uses XP, and I use Firefox and the latest version of IE.

The other I use Windows Vista with the browers of IE, Firefox, and Safari.

No problems at all. Sites runs smooth and fast.

_________________
"I won't be wronged, I won't be insulted, I won't be laid a hand on. I don't do these things to other people, and I require the same from them."-John Wayne


Top
Profile
Post subject:
Posted: Wed Dec 02, 2009 6:11 am
Offline
Rock Star
Rock Star
User avatar

Joined: Tue Aug 07, 2007 2:19 pm
Posts: 8827
Mine hangs from time to time with Firefox on my desktop and laptop. I'm running XP Pro 2 gig of ram on an old Athalon 64 bit processor. The Laptop is a newer duo core processor and using Verizon Fios. My cache empties when I shut down Firefox. Doesn't do it all the time though. It hangs on the splash screen.


Top
Profile
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 21 posts ]  Go to page 1, 2  Next
Go to page 1, 2  Next

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: