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Post subject: Please don't contact Customer Service about these forums!
Posted: Fri Jun 15, 2007 10:28 am
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Joined: Sat Feb 17, 2007 10:40 pm
Posts: 2594
Location: Scottsdale, AZ
We've had several no-no's already wherein folks are contacting Customer Service and asking questions about these forums and/or complaining about forum hours and whatnot.


Please don't do it, folks!
These guys are positively slammed handling real customer service situations and your questions only serve to slow responsiveness to individuals with real customer service needs. Please read the welcome message posted in each forum and the regulations: this is an enthusiast forum and is not a customer service forum.

Now, back to your regularly scheduled programming ... :D

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Director at Fender. Guitarist & guitar collector. All views/opinions expressed here are my own and not Fender’s.

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Last edited by Brad Traweek - Fender on Mon Sep 17, 2007 2:44 pm, edited 2 times in total.

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Post subject:
Posted: Fri Jun 15, 2007 10:33 am
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Joined: Sat Feb 17, 2007 10:40 pm
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Location: Scottsdale, AZ
Also refer to this post for a big improvement coming to the forum closure policy:
http://www.fender.com/community/forums/viewtopic.php?t=168

_________________
Director at Fender. Guitarist & guitar collector. All views/opinions expressed here are my own and not Fender’s.

Follow me on Instagram:
@brad_on_guitar

And on Facebook:
facebook.com/bradonguitar


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Post subject:
Posted: Fri Jun 15, 2007 10:34 am
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Joined: Tue Jun 12, 2007 4:11 pm
Posts: 143
Location: Canada
can't say the thought had ever crossed my mind... :P

hopefully people stop doing it though so the customer service people don't end up hating us all.


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Post subject:
Posted: Tue Jul 17, 2007 3:27 pm
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Joined: Tue Jul 17, 2007 3:16 pm
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Customer service dealing with such things= :x
Fender web man dealing with CS over such matters= :shock:
Eddie Lee playin' Gretsch or Fender= :D
Just play, man, just play! :wink:


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