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Post subject: Support Rocks
Posted: Wed Aug 20, 2008 6:22 pm
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Fender phone support ROCKS ! Thanks for your help with my 60th annv telecaster. I now know some history behind it..and only 1000 made.
Very courteous and helpful support.


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Post subject: Re: Support Rocks
Posted: Wed Aug 20, 2008 6:25 pm
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Location: Telford Pa.
rjf wrote:
Fender phone support ROCKS ! Thanks for your help with my 60th annv telecaster. I now know some history behind it..and only 1000 made.
Very courteous and helpful support.

yes they are. Matt over there at fender is awesome


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Post subject: gibson
Posted: Wed Aug 20, 2008 6:34 pm
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not to throw stones...but have you ever used gibson support? or worse yet behringer?


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Post subject: Re: gibson
Posted: Wed Aug 20, 2008 6:41 pm
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rjf wrote:
not to throw stones...but have you ever used gibson support? or worse yet behringer?

i personaly havent but a friend of mine did Gibson
they put him on hold for 35 minuts


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Post subject:
Posted: Wed Aug 20, 2008 6:43 pm
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i have needed the fender support only a few times
and the service was great everytime. always answerd
my questions.


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Post subject: ok but
Posted: Wed Aug 20, 2008 6:49 pm
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i have and they werent rude or anything, but i guess i was just so suprised by the service received by fender...i dunno it just made them look weak in comparison...dont get me wrong, i have gibsons too...but service after the sale is just as important.

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Post subject:
Posted: Thu Aug 21, 2008 4:17 pm
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jeffo46 wrote:
I've gotten very valuable assitance from them in the past as well.


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Good to know...Thanks!

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Post subject:
Posted: Thu Aug 21, 2008 4:23 pm
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rjf wrote:
jeffo46 wrote:
I've gotten very valuable assitance from them in the past as well.


-----

Good to know...Thanks!

======================

Just to mention, a few weeks ago..the tech i worked with was Scott M.
He was excellent!!!

Rjf

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