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Post subject: Decalcomania (decal) Replacement in Europe.
Posted: Sat Apr 17, 2010 11:09 pm
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Joined: Wed Apr 14, 2010 3:42 am
Posts: 41
Location: Brit in Netherlands
Getting replacement decals in Europe is a little different than in The U.S. Firstly, forget about phoning Fender UK, all you'll get is the runaround from people to whom a decal is, "oh you mean the sticker thingy"! If you're in Mainland Europe, Fender Germany do a great 'vintage decal replacement service' at no cost...but you do have to get your instrument to them, in dusseldorf. They will then check that they're dealing with the genuine article and place the decal for you. Phone in advance to make arrangements.
If you're in The UK, you don't want to be hoiking your cherished & beloved halfway across the continent and you definitely don't want to be paying shipping charges. So, as it's pointless phoning Fender UK and asking questions, call them and just tell them what you need and ask for a time to bring your instrument to them in Nutfield, Surrey. They will do the same service as Germany and at no cost also. The impression I got from my many calls to them is that they really can't be bothered and will tell you any old story in order to put you off; I was even told that 'if they could do it it might cost in the region of £100'!

Make sure you get the name of the person you're talking to when you call them.

Good luck.........Kegs.


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