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Post subject: Instrument Cable
Posted: Mon Jul 28, 2008 3:37 pm
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Hobbyist
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Joined: Mon Jul 21, 2008 4:56 pm
Posts: 1
I ordered a Fender Premium Gold Bass instrument cable off of eBay about a month ago and I've been experiencing a lot of problems. It cuts out and crackles if I move around. I've experimented with different amps, basses, and cables, so I'm confident that it is the Fender cable.

When I bought it, it was brand new in the box, so it should have the warranty.

I was hoping that someone could help me contact someone about a warranty repair. I have emailed the eBay user that sold the cable to me, but haven't gotten a response (it's been several days, I doubt I'll be getting any help). I've looked all over the Fender site and haven't found any service information. Perhaps I missed something?

Thank you for your help. I apologize if it is inappropriate to seek support in these forums, I'm just getting a little desperate. I really need a reliable instrument cable.


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Post subject:
Posted: Mon Jul 28, 2008 4:21 pm
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Professional Musician
Professional Musician

Joined: Tue Jan 01, 2008 1:51 pm
Posts: 2503
Location: Bucks County, Pennsylvania, USA
Hello Theory028,

Above hit the radio button
for support and got to
customer relations there's
a phone number you can call.

They may help.

Cheers.


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Post subject:
Posted: Tue Jul 29, 2008 1:59 pm
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Aspiring Musician
Aspiring Musician
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Joined: Mon Jun 09, 2008 11:52 am
Posts: 745
Location: Florida
Sounds like bad sheilding/connection inside the cable or 1 of it's jacks...
Maybe Fender will swap it for you?
I use monster cable when I can afford it...

_________________
explorationx


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