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Post subject: Issues Downloading Rock Prodigy?
Posted: Sun Jul 06, 2014 10:35 am
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Joined: Sun Jul 06, 2014 10:28 am
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Hi all - brand new beginner here - got the DG8 starter pack a couple of days ago. It came with card telling me to log onto fender.com/dg8rockprodigy to download the app to start playing...problem is the site is telling me my serial number isn't valid. I'm typing in the s/n inside my guitar, and I've tried with both the letters and numbers (it starts with "CC") and the numbers only and nothing seems to be acceptable...anyone else with the same issue? Or am I just special? :lol:

TIA,
CheekyMomma
Aspiring Rock Goddess...if I can just get my dang fingers to reach, that is...


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Post subject: Re: Issues Downloading Rock Prodigy?
Posted: Thu Oct 30, 2014 4:23 am
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Joined: Thu Oct 30, 2014 4:21 am
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I'm having the same issue. It tells me to "Please use a valid serial number."

Does anyone know what might me be problem? Just bought and unboxed the guitar ;s

Update: Apparently registering the number at 'my gear' wasn't the solution

Update 2: Contacted consumer relations, it appears that some of the serial numbers didn't get entered in the system. Sorting it out with them right now :)


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