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Post subject: Lost Custom Shop Certificate
Posted: Tue Sep 09, 2014 7:02 am
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Hobbyist
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Joined: Tue Sep 09, 2014 6:49 am
Posts: 2
I purchased a Fender Custom Shop 1960 Stratocaster Closet Classic (Sonic Blue) in 2000. Two years ago I noticed the neck was warped and worked with a certified Fender Dealer to get the guitar back to the Fender Custom shop and they replaced the neck for me under warranty. I recently noticed that the Certificate is missing from the case and I assume it got lost in the shuffle between the certified Fender Dealer and Fender Custom Shop. How can I get a replacement certificate?


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Post subject: Re: Lost Custom Shop Certificate
Posted: Tue Sep 09, 2014 10:43 am
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Rock Star
Rock Star

Joined: Tue Jul 17, 2007 1:53 am
Posts: 4240
Contact consumerrelations@fender.com for instructions.
As can be expected, the process has its kinks - after all, a loose COA is worth money for some people.


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Post subject: Re: Lost Custom Shop Certificate
Posted: Thu Sep 18, 2014 11:50 am
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Fender Staff
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Joined: Fri Mar 20, 2009 12:40 pm
Posts: 746
Hi again Skip:
This is usually a .pdf doc, but it might work.
Image

All the best,
rob

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rob Schwarz
Director,Fender Customer Service
Proudly serving Fender Customers
for over 30 years

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