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Post subject: Excelsior Pro quit workiong
Posted: Sat Sep 07, 2013 6:24 pm
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Joined: Sat Sep 07, 2013 6:20 pm
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Bought my Excelsior Pro a couple of months ago and has been kept in my in home studio...and today went to play some and it just stopped working..it has a tube in the lower part that is glowing,,but other that nothing...checked the fuse,,still good. Anybody got any ideas?


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Post subject: Re: Excelsior Pro quit workiong
Posted: Sat Sep 07, 2013 6:50 pm
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Rock Star
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Joined: Mon Apr 05, 2010 2:37 pm
Posts: 8708
Location: Natural Bridge, Virginia
Did you check the fuse with a DMM or just look at it?

There are four tubes in the amp; two 12AX7s and two 6V6s. It could be any one of the tubes, though if there is no sound at all, it is probably one of the two 12AX7s. Tubes are warranted for 90 days. If you have had it for less than 90 days, you can get new tubes under the warranty. If over that, you will have to buy your own. Otherwise, just take/ship the amp back to where you bought it for warranty repair/replacement.

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Post subject: Re: Excelsior Pro quit workiong
Posted: Sat Sep 07, 2013 7:13 pm
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Yeah the light that indicates the power is on will not burn either...I just looked at it...I bought it thru Amazon I wonder if I can return it for another amp? Never had anything like this happen with a fender product. I have bought some new and some used and they have always been reliable..


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Post subject: Re: Excelsior Pro quit workiong
Posted: Sat Sep 07, 2013 7:20 pm
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Rock Star
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Joined: Mon Apr 05, 2010 2:37 pm
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Location: Natural Bridge, Virginia
Contact Amazon ASAP.

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