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Post subject: Acoustasonic 100/150: Correct Firmware download link?
Posted: Mon Feb 27, 2012 3:11 pm
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It appears that on this whole site there is only a single article/download for the new Acoustasonic 150 / 100; The User's Guide. Specifically, the guide has a URL printed for firmware download but it is wrong...or there is not a single update available yet.

The url listed is:
http://www.fender.com/support/articles/ ... -amplifier

(My suggestion to the Fender webmaster is to at least have a landing page there and tell users that no firmware is available at this time (if that is the case)).

The real reason for wanting to download the firmware is that my PC-based recording software GuitarTracks Pro does not seem to pick up on the Acoustasonic as a (USB-based) input source (though my PC, Windows 7, does acknowledge it being plugged in (it calls it the Asonic Amplifier). Other USB audio sources, like Line 6 TonePort UX2, DO appear as sources...but they have a PC-based applet that needs to be running first...something that did not come with my Acoustasonic 150. (I was actually even surprised my Windows 7 laptop even recognized the amplifier, without pre-loading anything)

Any thoughts, suggestions?

Thanks for anything on this topic.


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Post subject: Re: Acoustasonic 100/150: Correct Firmware download link?
Posted: Tue Jul 03, 2012 10:50 pm
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Bump. Owner's manual is still wrong, URL is still dead, and we still don't know how to update the firmware.

Hello? Anyone there?


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Post subject: Re: Acoustasonic 100/150: Correct Firmware download link?
Posted: Fri Dec 27, 2013 11:23 am
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Looks like Fender doesn't care about updating the Acoustasonic amplifiers. You'd think there would be an update, by now. Maybe integration with the Fender "Fuse" software, even, so we could tweak the effects parameters?

It seems, to me, that Fender is missing out on a great opportunity to support these amps, and build a community of fans. I have a Mustang III v2, as well, and it doesn't seem like Fender cares much about supporting those amps, either.

Maybe it's a "corporate culture" problem?


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Post subject: Re: Acoustasonic 100/150: Correct Firmware download link?
Posted: Fri Dec 27, 2013 11:29 am
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Sending Brad a PM regarding this issue might produce a proactive response.

Arjay

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"Here's why reliability is job one: A great sounding amp that breaks down goes from being a favorite piece of gear to a useless piece of crap in less time than it takes to read this sentence." -- BRUCE ZINKY


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Post subject: Re: Acoustasonic 100/150: Correct Firmware download link?
Posted: Fri Dec 27, 2013 1:24 pm
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Fender Staff
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Hi Guys,

Our apologies for any confusion here. There are no firmware updates available for the Fender® Acoustasonic™ 100/150 amps at this time. We will follow up with the Web team and ask that they assist in clarifying this for consumers. Thanks very much.

Best Regards,

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Fender Technology Support Lab
Fender Musical Instruments Corporation
TSL@Fender.com
(800) 856-9801


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