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Post subject: Customer Service Rocks
Posted: Mon Apr 06, 2009 2:29 pm
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Joined: Mon Mar 16, 2009 8:07 am
Posts: 7
:D Just giving credit where credit is due. I had a problem with my Champ 600 and Fender stood behind their product - no problem. I contacted customer relations and described the situation. They gave me the name of some local service shops. The problem wasn't servicable in the field so Fender swapped it out for a brand new amp. I already own 2 Fender amps and after my experience with their great customer service I'm sure I will own three some day. Great job. Thanks for the pleasant experience. Now if you'd just make a guitar with a set neck... :D


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Fender Play Winter Sale 2020
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Posted: Sat Apr 11, 2009 1:06 am
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Professional Musician
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Joined: Sun May 18, 2008 1:35 pm
Posts: 2303
Location: DC
Wow thats cool congrats on the new amp :)


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Posted: Sat Apr 11, 2009 6:32 am
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Rock Star
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Joined: Fri Feb 29, 2008 9:49 pm
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Location: Memphis
Thats good to hear. In a market where companies are cutting back, it's good to know Fender is staying strong in this area.

Bill

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Hey, Boy Blue is back!


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