It is currently Mon Mar 16, 2020 7:16 pm

All times are UTC - 7 hours



Post new topic Reply to topic  [ 8 posts ] 
Author Message
Post subject: Cyber-Twin SE Master volume reset to zero...
Posted: Fri Sep 19, 2008 3:52 pm
Offline
Hobbyist
Hobbyist
User avatar

Joined: Mon Jul 16, 2007 3:04 pm
Posts: 20
Location: Near Tampa Florida
Has anyone had a problem using the Cyber-Twin SE and the Cyber Controller where the master volume occasionally resets to zero?
I have a 2007 CYber-Twin SE and a 2002 Cyber Controller and VERY RANDOMLY, starting about 4 months ago, the master volume will reset when I turn the master volume to zero in between songs with the Cyber Controller. Again, it's very random, happening 1-3 times a night at differant times of the night and at differant clubs so there is no consistancy in the problem such as after the amp gets warmed up (it can happen at the beginning of the night or at the end).
I had a 2002 Cyber-Twin head and NEVER had that problem.
I did have a Fender certified tech check out the amp and pedal this week and he spoke with a Fender rep who said that the problem happens when the power supply to the Cyber Contoller is disrupted (due to an RDL light issue) then the Cyber-Twin can reset itself to zero. I HAVE recently had an issue with the power supply to the Cyber Controller, after 6 years I think it's about done. But that happend only recently within the last month and if what the Fender rep said was true then my pedal would've reset itself and blinked "00", which it never has during one of these episodes.
I also have had trouble finding a replacement power supply for the Cyber Controller, Fender & other parts sites don't list one for sale so I bought a replacement with the same specs on e-Bay this week which works fine!!!
I will see if that is the solution but I also wonder if maybe the power supply was going bad and while not completely interupting power and re-setting the Cyber Controller, it may have occasionally sent an under powered signal to the amp which reset the master volume without affecting the pedal.
Just curious to see if anyone else has had a similar issue and if so, what did you do, if anything, to resolve it?
I'm also curious if anyone has any idea what else it could be if not a power supply issue.
Thanks,
JDC

_________________
1997 Fender American Strat - Candy Apple Red
1998 Fender American Strat - Midnight Wine
2002 Cyber-Twin Amp Head ver. 1.3
2002 Cyber Foot Controller
2003 Squier P-Bass - Red
2007 Cyber-Twin SE 2-12" Combo


Top
Profile
Fender Play Winter Sale 2020
Post subject:
Posted: Fri Sep 19, 2008 5:32 pm
Offline
Aspiring Musician
Aspiring Musician

Joined: Fri Sep 19, 2008 1:53 pm
Posts: 483
Location: usa
It's not the foot controller. The only thing the foot controller does is send midi commands to the cyber twin. It cannot cause the cyber twin volume to reset to zero.

by the way, we are talking about the volume, not master volume? the master volume max volume can only be set by hand. all volume between zero and this max volume can be controlled by the foot controller.

the other volume control, next to the gain control, is set by the preset you select. the foot controller does not control this volume control, only the master volume as described above. if this volume control is going on-off, sounds like a memory problem to me.

hope this helps,
ciao,
johnny.


Top
Profile
Post subject:
Posted: Fri Sep 19, 2008 6:30 pm
Offline
Hobbyist
Hobbyist
User avatar

Joined: Mon Jul 16, 2007 3:04 pm
Posts: 20
Location: Near Tampa Florida
TY for your reply Johnny.

First, I also think it's more likely an amp associated problem as well. That is why I wanted it checked by a licensed tech and logged in under the warranty in case it is a problem in the future. I wasn't even sure if the tech could replicate the glitch seeing as how random it is. But although random, it is an annoyance as a working musician when you go to start a song and there is...NO SOUND!!! Luckily that has only happened about 3-4 times, the other times when I "volumed back up" I was able to catch it before the song started and physically turn the master volume back to where I had it set in time.

Second, I AM talking about the master volume. Yes it is set to a maximum level by hand and not programable but you can turn the volume to zero with the outer pedal on the Cyber Controller. Yes, there is the second volume for each program that is also programable and can be assigned to the second expression pedal on the Cyber Controller. If the 2nd volume is assigned, you have to be careful because a bump or loose pedal (I keep mine slightly loose because I use it to control the Cyber Twin's wah wah effect) can change the setting resulting in reduced or increased volume depending. This happens occasionally but it IS NOT the same problem I am explaining. Also, when the same program button is pushed on the Cyber Contoller after it's original settings are modified (like a volume increase using the expression pedal during a song) then it resets the program to it's original parameters if not saved. When I reset the program during a glitch event, it does not reset the master volume and I have NOT reduced it by hand, only by using the Cyber Controller.
Now, the Fender Rep the tech spoke with said that the RDL (lights or circuits, sorry for my electronic ignorance) used in the Cyber Controller are known to cause issues when a power loss occurs, resulting in a midi command or error that resets the master volume to wherever it was at the time of the power loss, and in my case, to zero. But when a power loss occurs, the pedal flashes "00" again and that has NOT happened during one of the glitch events. That is why I suspect that the original power supply may have been going bad and while not resetting the controller, it may have occasionlly tripped the known RDL glitch just enough to reset the master volume to zero.
Another example that happened to me last weekend during a gig was that I had reduced the master volume level from a miximum of 5 to 3 and I experienced a power loss to the Cyber Controller due to the power adapter issue (which has only been doing this in the last month or so, the glitch event has been occuring for almost 6 months) so I had to stop and tape the power adapter cord in at angle in order to supply the pedal power again. I then went to volume back up but the master volume was now set to 3 as a maximum so I again had to reset it back to 5 manually. But that does kinda jives with the "RDL" glitch theory.
I used the new power adapter I purchased off e-Bay at rehersal this week and it preformed perfect and I have a gig tomorrow night so I'll see how it responds.
Also, another note: even though the power adapter has been shorting out only recently and have had no alternative but to tape it into a position that kept power supplied to the controller, other than the one event described last weekend when the controller lost power and reset, the glitch event HASN'T OCCURRED, again leading me to believe that there was a odd short in the original power adapter.
I don't know but those are my thoughts, sorry they are so long but I think some details are important since it's such an odd and random error.
Thanks!!!
JDC

_________________
1997 Fender American Strat - Candy Apple Red
1998 Fender American Strat - Midnight Wine
2002 Cyber-Twin Amp Head ver. 1.3
2002 Cyber Foot Controller
2003 Squier P-Bass - Red
2007 Cyber-Twin SE 2-12" Combo


Top
Profile
Post subject:
Posted: Fri Sep 19, 2008 7:22 pm
Offline
Aspiring Musician
Aspiring Musician

Joined: Fri Sep 19, 2008 1:53 pm
Posts: 483
Location: usa
wow. before i posted, i setup my se with foot controller, pulled power on the foot controller, reconnected the power, and observed no change in master volume. then i snooped the midi commands coming from the foot controller and did not observe any change control MIID commands that would have caused a master vol reset. I just didn't see it here. But you are living with it! Well that's a new one on me.

Good luck, keep me posted.

ciao,
johnny.


Top
Profile
Post subject:
Posted: Sun Sep 21, 2008 5:24 pm
Offline
Hobbyist
Hobbyist
User avatar

Joined: Mon Jul 16, 2007 3:04 pm
Posts: 20
Location: Near Tampa Florida
I don't know, maybe that's why they call it a glitch since it doesn't occur consistantly or on all Cyber-Twins.
Did you set the master volume at at certain position then use the controller to reduce master volume to a lower setting before you pulled the power? Then after resupplying power to the controller did you reduce the master volume using the controller to zero and then using the controller volume up to see where your master volume max level was?

I performed last night and the new power supply worked well but I did have one instance where my master volume level went from a max level of 4 to 3 before starting one song. I had reduced the master volume to 3 during the previous song and then when I started the next song using a differant preset it did not go back to 4. I reset it manually but I'm positive I didn't touch it manually before and if I'd reduced the master volume with the controller it would've gone back to 4. Other than that it preformed fine last night.
So I'm puzzled!!! And now I wonder if it's a memory glitch in my SE like you said. I will keep a close eye on it and keep you posted.
Thanks again mate!!!
J

_________________
1997 Fender American Strat - Candy Apple Red
1998 Fender American Strat - Midnight Wine
2002 Cyber-Twin Amp Head ver. 1.3
2002 Cyber Foot Controller
2003 Squier P-Bass - Red
2007 Cyber-Twin SE 2-12" Combo


Top
Profile
Post subject:
Posted: Sun Sep 21, 2008 5:45 pm
Offline
Aspiring Musician
Aspiring Musician

Joined: Fri Sep 19, 2008 1:53 pm
Posts: 483
Location: usa
>Did you set the master volume at at certain position then use the controller to reduce master volume to a lower setting before you pulled the power?
yes. did it at both high and low, powered of and reconnected. nothing changed on its own. one thing though, my pedal was up and fell down by itself, and of course the volume went from low to high. but that was because of pedal movement.

>Then after resupplying power to the controller did you reduce the master volume using the controller to zero and then using the controller volume up to see where your master volume max level was?
well, if you manually set the master volume to zero, that where it will stay regardless of what you with the pedal. Remember, the master volume pedal will slew the master volume between zero and maximum set by you on the knob on the amp.

am not able to reproduce your problem. are you sure you don't have a busted power jack on the inside of your pedal (or a busted wire or trace on the PWB)? if you have kicked it or similar, maybe there's a bust and the power connection is intermittent. those things aren't as solid as you think and kick would do it in.

good luck,
johnny.


Top
Profile
Post subject:
Posted: Fri Sep 26, 2008 12:59 pm
Offline
Hobbyist
Hobbyist

Joined: Tue Aug 07, 2007 10:36 am
Posts: 3
I have the problem you mention but only when I have MIDI cables plugged into the MIDI in AND the MIDI out on the back of the amp such as when I am auditioning sounds using the controller and saving sounds to a computer at the same time. It certainly is a weird thing. In my case, when I try to turn the Master Volume back to the previous level, it will keep reseting to zero until I remove the MIDI out cable, reset the Master Volume, then plug the MIDI out cable back in. It does not happen all the time, but it happens enough to be an annoyance.

dalevig


Top
Profile
Post subject: New Power supply
Posted: Mon Oct 13, 2008 9:36 pm
Offline
Hobbyist
Hobbyist
User avatar

Joined: Mon Jul 16, 2007 3:04 pm
Posts: 20
Location: Near Tampa Florida
I oredered a new Fender Power supply to replace the worn out one and...
the problem has been recurring but not as bad as before.

So I used the replacement OEM model I purchased off e-Bay this weekend at my gig and...no problem!!!

I also noticed that on the Fender PS that the male adapter is longer and sticks out of the input slightly on the Cyber Controller jack where as the OEM PS fits the input jack perfectly. The new Fender PS is consistant with the old Fender PS. I noticed the OEM was shorter upon recieving it but it fits the input better and I've had no issues (or at least unnoticable) when I use the OEM.

Just wanted to update you...

_________________
1997 Fender American Strat - Candy Apple Red
1998 Fender American Strat - Midnight Wine
2002 Cyber-Twin Amp Head ver. 1.3
2002 Cyber Foot Controller
2003 Squier P-Bass - Red
2007 Cyber-Twin SE 2-12" Combo


Top
Profile
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 8 posts ] 

All times are UTC - 7 hours

Fender Play Winter Sale 2020

Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to: