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Post subject: Acoustic SFX - Constant White Noise
Posted: Wed May 16, 2018 10:50 pm
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Joined: Wed May 16, 2018 10:36 pm
Posts: 5
Hello everyone,

I just bought my very first acoustic amp. A Fender Acoustic SFX.
Since it is my very first amp, i'm not sure if that white noise is normal or not.
I hope you will be able to tell me if it's normal or not. What i say is that the amp for me is not usable since the white noise is driving me crazy.

So, the amp is making a constant white noise, even without anything but the power cord plugged in.
The white noise is high pitched, and is increased if i turn the trebble up and decreased if i turn it down.
The white noise is increased when i turn the volume up.
With the EQ set flat, the white noise is quite annoying with only 1/4 of the volume turned up.
The white noise is even slightly audible when volume is at 0.
When i plug my guitars, be it the active piezo one or the passive magnetic one, the white noise is still there. Even when i'm playing i can ear it.
The is unusable for me, since that noise is driving me crazy at a point where, when i play i focus only on the noise and i just can't focus on the sound of the guitar.

I even tried unplugging ALL the electrical devices at home, without success.
I even deactivated all the lights and plugs of the house in the electrical box except for the room where is the amp without success.
I moved the amp to other rooms at home, without success.
I tried the amp in a professional studio were are working with, without success.

Is it normal that this amp is making that white noise even with no inputs, and even when volume is 0 ? Should I return it to the shop ?
I thought that solid state acoustic amps where supposed to be completely silent...

Thank you very much.


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Post subject: Re: Acoustic SFX - Constant White Noise
Posted: Mon May 28, 2018 10:54 am
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Joined: Fri Feb 05, 2010 4:31 am
Posts: 14047
Location: Province de Québec, Canada
Not normal , return on warranty.


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