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Post subject: Frets Sticking Out the Bottom of Fingerboard
Posted: Fri Feb 20, 2009 4:46 pm
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I just bought a brand-new MIM Standard Jazz Bass at Guitar Center with a maple fingerboard (awesome!). The only problem I have is that the sharp edges of the frets on the lower side of the fingerboard can be felt on my palm as I slide up and down the neck. I think this phenomenon is called "fret sprout" by some. Should I
  1. Send it back to Fender
  2. Fix it myself with a file or sandpaper, or
  3. Bring it to my luthier
Also, is this a common problem and what does Fender have to say about this issue?


Last edited by selowitch on Fri Feb 20, 2009 4:47 pm, edited 1 time in total.

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Posted: Fri Feb 20, 2009 4:47 pm
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It's still under warranty, take it back where you got it.

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Posted: Fri Feb 20, 2009 4:48 pm
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CAFeathers wrote:
It's still under warranty, take it back where you got it.
Oh, goody. More dealing with Guitar Center.


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Posted: Fri Feb 20, 2009 4:55 pm
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Any Authorized Fender Dealer should be able to help you.

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Posted: Fri Feb 20, 2009 5:06 pm
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CAFeathers wrote:
Any Authorized Fender Dealer should be able to help you.
Yes, but doesn't GC have a stronger obligation since I bought it there?

Anyway, I'd be interested in hearing from others about how they've dealt with this issue. Is the response typically "Oh, yeah, that happens, we'll fix that" or is it more like "You'll have to pay to fix that" or something closer to "that's normal, live with it"?


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Posted: Fri Feb 20, 2009 5:11 pm
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selowitch wrote:
CAFeathers wrote:
Any Authorized Fender Dealer should be able to help you.
Yes, but doesn't GC have a stronger obligation since I bought it there?

Anyway, I'd be interested in hearing from others about how they've dealt with this issue. Is the response typically "Oh, yeah, that happens, we'll fix that" or is it more like "You'll have to pay to fix that" or something closer to "that's normal, live with it"?


Yes, That is why my recommendation was to take it back where you bought it.

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Posted: Fri Feb 20, 2009 6:56 pm
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CAFeathers wrote:
Yes, That is why my recommendation was to take it back where you bought it.
OK, so we've established that I should take it back to GC. Now I'd like some advice on what to say once I get there. I'd like to know what Fender's attitude is toward this: Is this an issue covered under its warranty, and if not, what are my options?


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Posted: Fri Feb 20, 2009 10:48 pm
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guitar center has a 30 day return policy i think its a no question asked type its on the back of the receipt unless you have an emotional attachment tell guitar center you A: want a brand new bass or B: get your money back. if you get your money back you can order from guitar center online or buy from any other musical dealer


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Posted: Sat Feb 21, 2009 4:08 am
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selowitch wrote:
CAFeathers wrote:
Yes, That is why my recommendation was to take it back where you bought it.
OK, so we've established that I should take it back to GC. Now I'd like some advice on what to say once I get there. I'd like to know what Fender's attitude is toward this: Is this an issue covered under its warranty, and if not, what are my options?


If you are not satisfied with the product, take it back (today !!) and speak with (1) the sales person who sold it to you and (2) the person in the Service Department who has been there more than 10 days and KNOWS what you are exlaining to him or her. Just because it made it out the door at the manufacturing facility past the 'watchful' eye of the inspectors, does not mean that you have to get stuck with it as-is. Tell them exactly what you told us and do it immediately so this can be resolved to YOUR satisfaction as the owner, in the least amount of time. :!:

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Posted: Mon Feb 23, 2009 9:58 am
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To be fair to Fender, Guitar Center and everyone who manufactures guitars or basses, fret sprout can occur whenever an instrument is subjected to low humidity and the fingerboard shrinks from drying out.
This happens to all instruments and the fix is usually having the ends of the frets filed down so that when the fingerboard dries out again, the frets are already at the corrected size.

The local repair shop at GC should be able to handle this. The alternative is to rehydrate the bass so that the finger board swells up to its orginal size.
That means that the frets can sprout again the next time the board dries out.

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Posted: Mon Feb 23, 2009 10:24 am
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Well, I took it to GC and the repair guy who rents space there filed the frets for me at no charge, so all appears to be well now. Thanks everyone for the info!


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Post subject: frets sharp edges
Posted: Tue Mar 10, 2009 8:14 pm
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When the wood dries out a little from lack of a moisture 45 degrees relative humidity condition! The wood on the neck shrinks and the metal frets don't! Whack off the edges with a diamond file and then re-hydrate your pride and joy!


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Post subject: Re: frets sharp edges
Posted: Tue Mar 10, 2009 8:18 pm
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jodipicarelli wrote:
re-hydrate your pride and joy!
How, with an in-case humidifier?


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Post subject: Re: frets sharp edges
Posted: Thu Mar 12, 2009 4:51 am
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jodipicarelli wrote:
When the wood dries out a little from lack of a moisture 45 degrees relative humidity condition! The wood on the neck shrinks and the metal frets don't! Whack off the edges with a diamond file and then re-hydrate your pride and joy!



I live in two very different climate areas seasonally each year. In order to counter the effects of humidity, it was recommended to me many years ago, to apply a very small amount of "Lemon Pledge" furniture polish to the entire neck and fret area twice each year. This product has natural oils which protects the wood from varying amounts of ambient humidity and it really does work well. I'm sure that there are other products that will work and even something recommended by Fender®, but this product works for me.

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Post subject: Re: frets sharp edges
Posted: Thu Mar 12, 2009 11:21 am
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PaducahLuke wrote:
jodipicarelli wrote:
When the wood dries out a little from lack of a moisture 45 degrees relative humidity condition! The wood on the neck shrinks and the metal frets don't! Whack off the edges with a diamond file and then re-hydrate your pride and joy!



I live in two very different climate areas seasonally each year. In order to counter the effects of humidity, it was recommended to me many years ago, to apply a very small amount of "Lemon Pledge" furniture polish to the entire neck and fret area twice each year. This product has natural oils which protects the wood from varying amounts of ambient humidity and it really does work well. I'm sure that there are other products that will work and even something recommended by Fender®, but this product works for me.
Would just plain lemon oil accomplish the same result? And while I've seen folks apply lemon oil to ebony or rosewood fingerboards, I don't recall seeing someone doing this to a neck with a maple fingerboard. Also, do I need to do anything differently for a "satin" polyurethane finish (as opposed to gloss)?


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