Stratrat, It really saddens me to hear the response from that FENDER "rep" in the UK. What you should be able to do is REPLACE your US bought unit with one made for the UK ---straight up. If you look at page 16 of FENDER'S EXCELSIOR OWNERS
manual, you will see all the various international models of this amp.
Notice that there are ones specific for the UK and one specific for the US? Notice how they are not only designated by voltages by also Hz? One is 50Hz and the other 60Hz? There are only two amps with 50/60Hz specs. Now, if it didn't make any difference why would FENDER make so many models?
I can almost guarantee that the only difference between these models is the PT, plug, and fuse.
You know what may happen? Six months down the road (or when your warranty expires) --- the PT is going to fail. And then you will need to buy that "$$$ PT that is going to cost as much as the amp." Or junk the amp. And that FENDER UK rep won't give a flying bull cookie. Because it'll be on your dime to fix or replace. [Good Lord, this is pissing me off... I wonder what Leo would say about all this?]
You have two choices for any hope for a long lived amp. Get an aftermarket PT that meets the amp's power requirements and can run safely on 50Hz. Then, replace the current PT. Or swap your US model amp for the UK model one. Or let the thing run as is and hope for the best & pray that you've sacrificed enough Tortex picks to the Great Faraday God.
Sorry, for the rant --- but I've gone round-&-round with ppl taking 60HZ units to Asia and Australia and having the units blow up. And the manufacturers of those units said the same thing --- no problem. Most were HK or Chinese made hi-fi equipment. Bought in the US. So, I chalked it off to sleezy tech support that is common with many of these fly-by-night companies. Sigh....
In any event, good luck with the amp... BTW fuses rarely save an oversaturated PT. Keep the amp in a well ventilated area.
See page 16:http://support.fender.com/manuals/guita ... _rev-B.pdfIN QUOTE:
TYPE: PR 2298
2303010000 (120V, 60Hz)
2303010900 (120V, 60Hz) DS
2303011900 (110V, 60Hz) TW DS
2303013900 (240V, 50Hz) AUS DS
2303014900 (230V, 50Hz) UK DS
2303015900 (220V, 50Hz) ARG DS
2303016900 (230V, 50Hz) EUR DS
2303017900 (100V, 50/60Hz) JPN DS
2303018900 (220V, 50/60Hz) CN DS
2303019900 (220V, 60Hz) ROK DS
POWER REQUIREMENTS: 75 W
INPUT IMPEDANCE: GUITAR: 1MΩ MIC: 200kΩ ACCORDION: 50kΩ
POWER OUTPUT: 13W RMS into 8Ω @ 10%THD
FUSE: F2AL, 250V for 100V–120V versions. F1AL, 250V for 220V–240V versions
TUBES: Two 6V6 Two 12AX7A
SPEAKER: 8Ω, 15", 30W Extension speaker (if used): 8Ω, 15W minimum
DIMENSIONS: HEIGHT: 21 in (53 cm) WIDTH: 19.5 in (48.5 cm) DEPTH: 9 in (23 cm)
WEIGHT: 33 lb (15 kg)